Brief & Logic

Business & Systems Analysis

A clear brief.
A logical next step.

Turn complex business needs into requirements your team can build with confidence.

Focused analysis for agencies and delivery teams. From the first conversation to a shared understanding of what needs to work.

Discuss a project
Based in Belgrade, Serbia
Good analysis connects

business context delivery detail

So the right work gets built.

01 / HOW WE CAN HELP

The right support.
A clear scope.

Two ways to bring structure to your next piece of work.

A / EMBEDDED SUPPORT

BA capacity for agencies

Business analysis support when your team needs an extra pair of hands to move a project forward.

  • Stakeholder conversations and requirements clarification
  • Process mapping, user stories and acceptance criteria
  • Close collaboration with design, engineering and QA
For agencies & delivery teamsLet's discuss capacity
B / FOCUSED ENGAGEMENT

Requirements discovery

A bounded piece of analysis to clarify a workflow, feature or integration before delivery begins. For implementation support, explore our CRM and ERP integration services.

  • Current-state understanding and target workflow
  • Business rules, CRM/ERP integration needs and key exceptions
  • A prioritised scope with open decisions made visible
For a defined problem or initiativeLet's define the scope

02 / THE APPROACH

Understand first.
Then make it actionable.

Practical analysis, shaped around the people who will use it.

  1. 01

    Find the real need

    Explore the context, the people involved and the problem worth solving. Separate what is known from what needs checking.

    Context · Goals · Questions
  2. 02

    Make the logic visible

    Map the workflow, clarify business rules and expose exceptions. Agree on boundaries before assumptions become rework.

    Flows · Rules · Scope
  3. 03

    Prepare for delivery

    Translate the agreed scope into usable requirements and acceptance criteria. Keep decisions and dependencies easy to follow.

    Requirements · Criteria · Decisions

03 / ANALYSIS IN PRACTICE

From a request
to a requirement.

A small field-service example shows how a broad request becomes something a delivery team can discuss, build and test.

Illustrative example · Not a client case study
FIELD SERVICE / JOB COMPLETION01
THE INITIAL REQUEST

“Let technicians close a job from the field.”

01

Map the process

Technician completes work → records the outcome → submits the job → dispatcher sees the updated status.

02

Define the requirement

An assigned technician can submit an in-progress job when all mandatory checklist items and an outcome note are complete.

03

Make acceptance testable

Given a job with a mandatory checklist item incomplete, when the technician submits it, then the job stays in progress and the missing item is highlighted.

One decision to surface early: What should happen when the technician is offline?

04 / DOMAIN & SYSTEM EXPERIENCE

Context matters.

Experience across business domains, CRM and ERP brings a grounded perspective to complex workflows, requirements and system integrations.

Explore implementation & integrations
  • 01Banking
  • 02Telematics
  • 03Field service
  • 04Healthtech
  • 05CRM systems
  • 06ERP & integrations

05 / START A CONVERSATION

What needs
making clearer?

Share the challenge, where the project stands and the support you need. We can start there.

Discuss a project

EMAIL

briefandlogic@gmail.com

Belgrade, Serbia